Surveys
We talk to residential and small business electricity consumers regularly throughout the year, to learn about the issues that are top of mind for them.
In this section
Consumer sentiment survey 2024
In our third sentiment survey, we found that the cost-of-living pinch is still hitting small electricity consumers hard, and confidence in the electricity sector with regards to affordability and resilience remains low.
Consumer behaviour survey 2023
In our first comprehensive survey of household and small business attitudes towards electricity use, we found that more consumers are going 'green' – embracing electric vehicles and electric power tools, and turning off gas.
Consumer sentiment survey 2023
In our second sentiment survey, we found that affordability and resilience are still the top 2 concerns for residential and small business consumers in Aotearoa. Businesses in particular are feeling the pinch during this cost-of-living crisis.
Consumer sentiment survey 2022
In our first in-depth sentiment survey, small electricity consumers told us they want an affordable and resilient electricity system for Aotearoa.
Online power survey 2022
In October 2022 we commissioned Talbot Mills to do some research on our behalf, to find out what electricity consumers in Aotearoa think about power.